FAQ
Emergencies – call 000 or go straight to Emergency Department Armadale Kelmscott Hospital.
Opening Hours
Our hours of service are as follows:
Mon-Fri 8.00am to 5.00pm
Saturdays 8.00am to 12.00pm
No Walk-ins. Appointments necessary at all times.
At this time the Doctors are unable to see NEW PATIENTS
After Hours
Home Visits
6.00pm – 8.00am every day
Australian Locum Services
Phone: Night Doctor 1300 644 483
GP Afterhours at the Armadale Hospital
Mon-Fri 7.00pm to 10.00pm
Weekends 2.00pm to 9.00pm
Phone: (08) 9391 2285
Billing Policy & Fees
We predominately bulk bill consultations for patients who hold a valid Medicare card on the day of their visit. However, it is at the discretion of the GP and they may charge a fee of between $60- $100 which has a Medicare rebate.
Items we can not bulk bill.
| · Commercial Drivers/ Truck Licence | $120 – 180 +gst |
| · Dangerous Goods Licence | $160 – $200 +gst |
| · Employment Medicals | $120 – $150 +gst |
| · Spiro for work | $65 +gst |
| · Medical Records Transfer | $22 inc gst |
We have Allied Health Physiotherapy & Psychology – Please contact the surgery for their up to date fees.
Making your Appointment
Our standard appointments are 10 minutes, however longer appointments are available if requested (if you think that you need a longer appointment please advise reception when booking).
Cancellations
If you are unable to attend your pre-booked appointment, please contact
Reception to cancel so that the appointment can be offered to another patient.
Diagnostics
Western Diagnostic Pathology services are available onsite. Western Diagnostic Pathology is a leading provider of pathology and medical diagnostic services to doctors, specialists and hospitals throughout Western Australia. Western Diagnostic Pathologists and laboratory team’s dedication ensures results are timely and accurate 24 hours a day, 7 days a week.
Results
To maintain strict patient confidentiality and compliance with the Privacy Act it is our policy that all test results will not be given over the phone. Patients are required to book a follow up appointment to receive and discuss results with their doctor. Nurses are not permitted to give out results, please make a follow up with your GP to discuss results.
Complaints
Your feedback is important to us and you are welcome to make suggestions either over the desk or via our suggestion box located in our waiting room or call HADSCO. Website: www.hadsco.wa.gov.au Phone: 65517600